help_support_guides
Differences
This shows you the differences between two versions of the page.
| Both sides previous revision Previous revision Next revision | Previous revision | ||
|
help_support_guides [2015/09/08 09:30] admin |
— (current) | ||
|---|---|---|---|
| Line 1: | Line 1: | ||
| - | ====== Help Support Guides ====== | ||
| - | |||
| - | * [[Map Suite Support Options|Support Options]]<div> | ||
| - | This article outlines various support options available through ThinkGeo. It explains the various methods and recommendations of which options work best depending on your issue.</div> | ||
| - | |||
| - | * [[Map Suite Enhancement Tracker|Enhancement Tracker]]<div> | ||
| - | Here we discuss the Map Suite enhancement tracker which enables you to suggest new features and vote up and down features submitted by other customers.</div> | ||
| - | |||
| - | * [[Map Suite Support Ticket Guide|Support Ticket Guide]]<div> | ||
| - | This guide explains how to create a support ticket using the ThinkGeo customer portal. The guide also covers recommendation on when to use a support tickets versus other forms of support.</div> | ||
| - | |||
| - | * [[Map Suite Discussion Forum Guide|Discussion Forum Guide]]<div> | ||
| - | This guide explains how to create a constructive discussion forum post. It outlines the best practices in posting to ensure that your GIS questions get answered quickly and accurately.</div> | ||
| - | |||
| - | * [[Map Suite Sending Data to Support|Sending Data to Support]]<div> | ||
| - | This guide details the various ways of sending data to our support staff.</div> | ||
| - | |||
| - | * [[Map Suite Daily Builds Guide|Daily Builds Guide]]<div> | ||
| - | This guide explains the details of the Map Suite daily build process and offers step by step instructions on how to access the builds. The daily builds are an integral part of Map Suite development process and allow developers access to real-time bug fixes and new cutting edge features before their official release.</div> | ||
| - | |||
| - | * [[Map Suite Release Cycle Guide|Release Cycle Guide]]<div> | ||
| - | This guide explains the process and rations behind the Map Suite release schedule. It outlines release dates, version information, and various aspects related to publicly releasing Map Suite software.</div> | ||
help_support_guides.1441704615.txt.gz ยท Last modified: 2015/09/08 09:30 by admin
